Inbound is a telephony service for both geographic and non-geographic numbers that provides online access to a full range of call routing, monitoring and managing tools to empower any business and provide the perfect customer service. Talk Telecom’s inbound services need no capital outlay, is incredibly easy to use and can be set up on the network in minutes for maximum operational flexibility.
The benefits of Inbound
No capital outlay – no set up costs means that it can be funded out of operational spend, enabling quick decision making and implementation.
Will work with any number, anywhere, from any device – the service is available on both geographic (01/02) and non-geographic (08/03) numbers and is accessed through a secure user friendly website that can be accessed from any device.
Very easy to use – the entire service is designed to be jargon free, intuitive, and enables you to become very productive, very quickly.
Immediate set up – everything’s online and directly feeds onto the network giving the ability to instantly create or make changes to call plans, announcements and other features.
Comprehensive call statistics enable you to monitor and make efficiencies
Pro-active queue management with real-time Inbound statistics
Provide customers with information when out of hours with Interactive Voice Response
Access real time information
The facility to make changes to call plans from anywhere via a web browser